Recognises an issue escalated past the level with authority
The issue went higher than the lowest level that can decide it. The upper body is overloaded and the lower one is taught to pass everything up.
Can AI do this?
Not settled yet The benchmark tested this, but the models' answers do not settle yet whether they master it. 0 of 4 models in the current benchmark master it.
| Model | Tier | Probability of mastery | Status |
|---|---|---|---|
| gemini-4-argon | Flagship | 37% | Not shown |
| gemini-3.5-flash-lite | Low cost | 38% | Not shown |
| gpt-6-luna | Low cost | 39% | Not shown |
| claude-haiku-5-5 | Low cost | 39% | Not shown |
Mastered means a probability of at least 90% that the model has this knobit, estimated from its graded answers. “Not shown” means the answers do not settle it either way. How the models are tested.
What it looks like in practice
Expected result: The issue and the level it belongs at
How it is assessed: Flags the deficient case and passes the acceptable one. Deficient: GI-005 Arrears completeness threshold, raised by the steward and sent straight to the Management Board; DC-005 is a domain-owner decision Acceptable: escalation_level: RO-003; escalate only if the owner cannot decide
Also known as: Escalated past authority
Related knobits
Builds on
- G-551 Explains routing governance issues to the lowest level with authority
- G-252 Explains decision rights and the escalation ladder
Usually followed by
All 20 knobits of Manage and escalate governance issues.
Source: Review checklist 05-issue-management, row 4 (DMBOK; DCAM)